Hikari Takabayashi is a hardworking call center agent for a home appliance company who apologizes continuously to customers, even to rude callers who call just to verbally insult her. She does, however, hide a secret. A love affair with her married boss. One day she was asked by one of her junior colleagues Mika, to take a call from a middle-aged woman named Kazuyo Miyawaki who calls frequently. Upon returning home exhausted after dealing with the caller, she noticed the nameplate on her neighbor's door, "Kazuyo Miyawaki"...
Directed by Koichiro Miki
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